Tranova Landing Page
From the airport
to your Tokyo home.
Private, chauffeur-driven transfers for Tranova guests — Haneda, Narita, Tokyo Station or Shinagawa straight to the door of your stay, anywhere in Tokyo's 23 wards. Fixed fares, name-board meet & greet, arrivals at any hour.
Also from Tokyo Station and Shinagawa Station for Shinkansen arrivals.
No front desk.
No taxi queue.
Just the door.
Tranova homes are self check-in, so there's no lobby to aim for — just an address in a Tokyo neighbourhood. Resort Line JAPAN, the premium ground-transport service powered by SmartRyde, takes you exactly there.
Your chauffeur meets you at arrivals with a name board, loads every bag, and drives you to the entrance of your Tranova property. Land at midnight or leave at dawn — the car is there either way, with 60 minutes of waiting included at the airport.
Reserve a car
Built for the way Tranova guests travel
Families, friends, long stays and big luggage — a private car takes the guesswork out of the first and last hour of the trip.
Room for everyone
Four vehicle classes, from a sedan for three to a HiAce for eight guests and eight suitcases. Premium Alphard or V-Class on request.
English-speaking driver available
Add an English-speaking driver as an option when you book. Our support team assists in English, Japanese and Chinese.
Name board at arrivals
Your chauffeur waits at the arrivals gate with a name board. Up to 60 minutes of waiting after landing is included in the fare.
Door-to-door, not lobby-to-lobby
We drop you at the entrance of your property with the address from your Tranova booking — ready for self check-in.
Fixed, transparent fares
One flat rate per vehicle for any Tranova property in Tokyo's 23 wards, with tolls, parking and driver gratuity included. Fares are shown on the booking page.
Professional, well-presented drivers
Suited chauffeurs and clean, well-kept vehicles — a calm, unhurried ride at the start and end of the trip.
Three steps between landing and your key code
Book online
Pick your pickup point and vehicle on the booking page. Enter your flight or train details and the name and address of your Tranova property from your booking confirmation.
Meet your chauffeur
We confirm by email in advance. Your chauffeur waits at arrivals with a name board — 60 minutes of waiting is included, whatever time you land.
Arrive at the door
Settle in for a quiet ride to the entrance of your stay. Check in on your phone, drop the bags, and the trip begins.
Questions guests ask
My flight lands late at night. Is that a problem?
No. Transfers run at any hour and your chauffeur waits at arrivals with a name board. Late-night and early-morning pickups carry a surcharge that is shown on the booking page before you confirm, never added afterwards.
Can you drop us at a Tranova property outside the 23 wards?
The flat fares on this page cover Tokyo's 23 wards. For a property elsewhere in Tokyo, add the address in the booking form and we'll quote a fixed fare before confirming.
How much luggage fits?
A sedan takes 3 guests and 2 suitcases; a minivan or premium minivan 4 guests and 4 suitcases; a large van 8 guests and 8 suitcases. If you're travelling with more, tell us in the form and we'll assign the right vehicle.
Will the driver speak English?
An English-speaking driver can be added as an option at booking. Either way, our support team assists in English, Japanese and Chinese before and during your journey.
What if my plans change?
Changes and cancellations are free up to the deadline shown on the booking page; after that the full fare is charged. Bookings need to be made in advance, so send flight or address changes to our support team as early as you can.
Start the stay at the airport.
Tell us your flight and your Tranova address — we'll take care of the distance in between.